Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml

category：marketing
name：Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml
Edition：7th Edition
author：by Valarie Zeithaml, Mary Jo Bitner
ISBN：978-0078112102
ISBN-10: 0078112109
type：Test bank
format：word/zip
All chapter include

Valarie Zeithaml is an award-winning teacher and researcher, and an internationally recognized pioneer of services marketing. Dr. Zeithaml has researched customer expectations in more than 50 industries. She has consulted with service and product companies, including IBM, Kaiser Permanente, GE, John Hancock Financial Services, Aetna, AT&T, Metropolitan Life Insurance, Bank of America, Chase Manhattan Bank, Allstate, and Procter and Gamble.

Cover + Preview

Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml的图片 1

Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml

Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml的图片 2

Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml

Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml的图片 3

Test bank for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Zeithaml

Relevant

Free Sample

Related

Price:    $25

Tips

how to download?

Click online customer to buy,Instant Download - Begin studying immediately after purchase! we offer [24-7] Live Chat Support!

Tips

What is a Solution Manual and test bank?

Solution Manual is step by step solutions of end of chapter questions in the text book. A solution manual offers the complete detailed answers to every question in textbook at the end of chapter. A test bank is a collection of test questions tailored to the contents of an individual textbook. Many instructors rely on these resources to develop their exams. Test banks may contain any or all the following types of questions: multiple choice, true/false, fill in the blank, matching, and essay/short answer.