Edition:10th Edition
author:by James R. Evans, William M. Lindsay
ISBN:978-1305662544
ISBN-10: 1305662547
type:solution manual/课后习题答案
format:word/zip
All chapter include 完整打包下载
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards.